Member Press Release
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www.ChamberChat.org
The Northwest Valley Chamber of Commerce proudly announces the launch of its groundbreaking 24/7 Help Desk,which can be accessed from or our website or www.ChamberChat.org. This innovative service is the first of its kind within the Chamber community, offering robust capabilities to support businesses and members around the clock.
“As the first Chamber in the country to deploy 24/7 assistance, we are excited to strengthen our position as a market leader and innovator in supporting small businesses,” said Raoul Sada, President and CEO of the Northwest Valley Chamber of Commerce. “From starting a business to accessing information about our programs and services, our new 24/7 Help Desk is designed to provide comprehensive and fast response time.”
While our service team might have working hours, our customers’ problems don’t. They don’t take off nights and weekends; they expect you to be there when something goes wrong. Our 24/7 Help Desk responds, whether it’s two in the afternoon or two in the morning. Our 24/7 Help Desk can handle about 90% of all the inquiries regardless of the time of day — even during holidays and weekends.
While nothing replaces the voice interactions, you can rest easy our 24/7 Help Desk is managing frustrated customers or time-sensitive questions from both residents and and the business community around the clock.